Job Description

The Clinical Scheduler is responsible for the Skilled Nursing, (Registered Nurse and Licensed Vocational Nurse) patient scheduling for HCP of Texas.

• To schedule patients for Start of Care (SOC) as they are set to “Admit” in the system.

• To discharge care plans as patients discharge from Home Health

• To communicate and coordinate with the nurses to make scheduling changes as needed to accommodate patients.

• To key in the frequency into Kinnser Wellsky as the nurses communicate them by email.

This a Full time M-F 8am to 5pm onsite position in Dallas

• To communicate with the RN’s when a ROC is needed and follow up for timely completion.

• To communicate with the RN’s when a supervisory visit is required.

• To be responsible to ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthly utilization meetings with upper management.

• To maintain the weekend report and assign the proper on-call nurse for each assigned territory.

• To maintain the territory map and make corrections/adjustments as needed.

• To schedule the Home Health Aides as requests are made for them by the RN Case Managers.

• To schedule the Social Worker as requests are made for them.

• To report scheduling issues and concerns.

• To provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Requirements

• A basic knowledge in healthcare setting is a plus.

• Excellent customer service skills a must.

• Home Health and Scheduling experience a plus.

• Must be organized, assertive, customer service driven, computer savvy.

• Education: High School Diploma

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